Processing time: 1-3 business days.
Shipping time: Based on the Country and Shipping methods.
A.Electric bikes ship to the lower 48 States FREE SHIPPING by Fedex/UPS from warehouses located Las Vegas. Estimate delivery time 5-7 days.
Electric bikes ship to Hawaii / Alaska & other countries, please choose +500USD shipping method when you check out the order. Estimate delivery time 7-15 days.
Electric bikes ship to Canada by UPS from from warehouses located Toronto & Vancouver, Included Duties & Taxes, please choose +100USD shipping method when you check out the order. Estimate delivery time 7-15 days.
Electric bikes ship to Australia from warehouses located Melbourne with FREE SHIPPING.
B.Conversion kit&Parts ship by Fedex/UPS from factory. Estimate delivery time 12-15 days.
- Order more than 100USD, FREE SHIPPING;
- Order less than 100USD, +20USD as shipping fee;
C.Battery ship by Fedex with FREE SHIPPING from factory. Estimate delivery time 10-12 days.
D.Spare parts, less than 100USD ship by Economic Post from factory. Estimate delivery time 15-30 days.
If you prefer to ship by Express, please choose +15USD shipping method when you check out the order. Estimate delivery time 5-7 days.
E.Shipping instructions: FREE SHIPPING.
(1) If the delivery address is determined by the freight carrier as a remote area, a certain shipping fee needs be charged based on the original free shipping or charged shipping fee.
(2) If out of stock at local & nearby warehouse, Conversion kit & parts and Batteries you purchased will directly ship from China. If applicable, there may be no tracking progress generation from UPS/FedEx until the package arrives destination country and clears customs. Estimate delivery time 10-15 business days.
(3) Affected by Covid-19, there may be some delay on the delivery.
* Sincerely appreciated for your most patience in advance!