24-Month+ Limited Warranty

By EUNORAU  on August 11, 2023

Welcome to Eunorau Family!

You have chosen a bike that will give you many years of enjoyable and worry-free riding. Eunorau bikes are made with the highest standards of quality and safety, using only the best and most durable materials. That’s why we offer you a long-lasting warranty. 

 

To keep your bike in good shape and performance, we recommend that you take good care of it and have it checked regularly by a Eunorau specialist or dealer. 

 

You can find the product manuals at

eunorau-ebike.com/pages/download 

 

In these manuals, you will find some important instructions. Please read them carefully before you use your bike, for your safety and peace of mind. We hope you have a great time on your bike! 

 

Sincerely, 

Eunorau  

 

3111 S.Valley View Blvd, LV, NV 89102

www.eunorau-ebike.com

Eunorau Bikes, a Nevada corporation (“Eunorau”), offers this Limited Warranty (“Warranty”) for the Eunorau electric bicycles ("Product“) that are bought in the U.S. or Canada on or after August 1st, 2023. Any bike bought and registered before this period is still subject to the original limited warranty.
 
Eunorau requires you to register your Product right after the purchase. This will ensure your any after-sale claims to process faster and more accurately.
 
Eunorau's 24-Month+ Warranty only covers manufacturing defects and does not include usual wear & tear and labor cost.

Eunorau complimentary continues to support the Product after the Warranty as a manufacturer courtesy and may only ask for shipping costs and send replacement parts for free. Eunorau reserves the right the change this term without any confirmation from the customer.
Thank you for choosing Eunorau. 
Enjoy the peace of worry-free protection of a 24-month+ Warranty
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Frame

10-Year

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Battery

24-Month

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Motor

24-Month

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Electrical components

24-Month

Warranty Requirements:
1. Proof of purchase
a. For retail purchaser, receipt or similiar document with the date of purchase and the Product name
b. For Eunorau official website purchaser, order ID and information check. For other website, more information might be required

2. Product Registration right after the purchase at Product Registration (eunorau-ebike.com)

3. E-bike check-up by a Eunorau specialist or dealer after the first year of use

4. You are the original purchaser, Warranty does not transfer to another owner

5. When purchasing Eunorau ebikes from an authorized Dealer, kindly ensure that the dealer guides you through the registration process for your new ebike. This step is crucial to ensure a seamless ownership experience

Eunorau 24-Month Warranty Policy

“I try as much as possible to give you a great product and what comes out, I feel, is really amazing.”
Kevin F., CEO and Product Lead of Eunorau