Shipping policy
Processing time: 1-3 business days.
Shipping time: Based on the Country and Shipping methods.
Shipping methods:
A.Electric bikes ship to the lower 48 States FREE SHIPPING by FedEx/UPS from Las Vegas in the USA. Estimate delivery time 5-7 days.
Electric bikes ship to Canada by UPS from Toronto or Vancouver, including Duties & Taxes. Please choose the +100USD shipping method when you check out the order. Estimate delivery time 7-15 days.
Electric bikes ship to Hawaii/Alaska&other countries, please choose the +500USD shipping method when you check out the order, Estimate delivery time to 7-15 days.
Electric bikes ship to Australia with FREE SHIPPING.
B.The Conversion kit&Parts will ship by FedEx/UPS, Estimate delivery time 7-10 days.
- Order more than 100USD, FREE SHIPPING;
- Order less than 100USD, +20USD as shipping fee;
C.The Battery will ship by FedEx with FREE SHIPPING, Estimate delivery time 10-15 days.
D.The Spare parts order less than 100USD will ship by Economic Post, Estimate delivery time 15-30 days. If you want to ship by Express, Please choose the +15USD shipping method when you check out the order.
E.Shipping instructions: FREE SHIPPING.
Notes:
(1) If the delivery address is determined by the freight carrier as a remote area, a certain shipping fee needs to be charged based on the original free shipping & the charged fee.
(2) If out of stock at local & nearby warehouses, the Conversion kit & parts and Batteries you purchased will directly ship from the factory. If applicable, there may be no tracking progress generation from UPS/FedEx until the package arrives destination country and clears customs. Estimate delivery time 10-15 business days.
(3) Affected by Covid-19, there may be some delay in the delivery.
* Sincerely appreciated your patience in advance!
