Where is EUNORAU located?

Can I visit your local warehouse to see the bikes?

What is an electric bike?

What is pedal assist (PAS)?

Does EUNORAU use a throttle on its e-bikes?

What's the difference between Class 1, 2 and 3 e-bikes?

Can I transport my bike on an airplane?

What is the weight capacity of the bikes?


Why does the battery indicator shown 84% for BBSHD motors?

Can I charge the bike without removing the battery?

How long does the battery last?

How long does it take to charge an EUNORAU Lithium Ion battery?

Does the battery charge when pedaling and/or braking?

Do EUNORAU batteries have an internal battery management system (BMS)?

What is an amp hour?

Why does my battery tracking information keep not updating


What temperatures can EUNORAU Bike handle?

Can the bike get wet?

Are the bikes waterproof?

Can extreme temperatures damage EUNORAU bikes?


Which 4 piston brake sets can upgrade EUNORAU bikes?

What type brake pads are compatible with EUNORAU eBike?

Can the handlebars be raised?

Can I get extra set of keys?

Can fat tires really provide a better riding experience?

What are the effects and functions of dual suspension?

What's the difference between internal and external gear sensor