FAQ
1.Where does EUNORAU located?
EUNORAU ebike is a global company which located in Las Vegas,USA, We have factory in China&Europe. For marketing, they also have warehoues in AU/EUROPE.
2.What is the weight capacity of the bikes?
Folding bike: 150kg Step-thru bikes: 160kg MTB bikes: 170kg CARGO bikes: 200kg
3.Can I visit your local warehouse to see the bikes?
Yes, you can, please make a reservation with our sale manager at first.
Address:6585 Arville St Suite B, Las Vegas, Nevada, 89118，USA
4.Why does the battery indicator shown 84% for BBSHD motors?
Lots of customers used a 52V battery to connect with a 48V30A controller.Then the display might shown high voltage error 07. So BAFANG has update the 48V30A controller to 52V28A,then it can compatible with both 48V and 52V batteries. For a 52V battery it will show 100% on the display when connecting to the 52V controller, but for 48V battery,it will show 84%. We're still trying to resolve this matter,it's not a big question, it won't effect any functions. SOLUTION:
Step1. Buy a program cable from us, here's the link: https://eunorau-ebike.com/collections/bbs-ena-kit-parts/products/8fun-bafang-center-motor-middle-drive-motor-kit-bafang-usb-programmed-cable There's a youtube video down below for how to use BBS/ENA PROGRAM CABLe:https://www.youtube.com/watch?v=QuzE9G2eyN4
Step2.Download the program software
https://www.dropbox.com/s/xnw9xxwihde8tzh/BAFANG%20CONTROLLER%20PROGRAM.rar?dl=0
Step3.Follow the instruction complete program write
5.What is the difference between BTN&ENA system from your company?
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The Difference Between BTN&ENA Kit System |
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Items |
BTN KIT SYSTEM |
ENA KIT SYSTEM |
|
Motor |
Works with Shengyi&Bafang motors |
Works with Shengyi& Bafang motors,More silent |
|
Battery |
No communication between battery and controller |
UART 5.8 communication between battery and controller |
|
Controller |
All cables open wire(No harness) |
HIGO Water-proof connectors with Harness |
|
PAS |
All different PAS sensor |
Only works with double hall PAS sensor or Torque sensor |
|
Display |
KT LED&LCD |
All ENA(UART) Displays, More display for optional |
|
Brake |
All different PAS sensor |
All different PAS sensor |
|
Throttle |
All different throttle |
All different throttle |